TERMS & CONDITIONS
IF YOU DISAGREE WITH ANY OF THESE TERMS OR CONDITIONS, DO NOT PURCHASE OR USE OUR WEBSITE
GENERAL SITE & SERVICE TERMS
Please read the information below carefully. This website www.fitnessroutineapp.com (the “Site”) is owned and operated by Lara Training Technologies LLC d/b/a Fitness Routine (“Fitness Routine", "Company", "FR" “we", or “us”). By using the Site, you agree to be bound by these Terms & Conditions to use the Site in accordance with these Terms & Conditions, our Privacy Policy, and any additional disclosures that may apply to specific sections of the Site or to products and services available through the Site or from fitnessroutineapp.com. Accessing the Site, in any manner, whether automated or otherwise, constitutes use of the Site and your agreement to be bound by these Terms & Conditions.
What do these terms cover? These are the terms and conditions on which we supply our services to you.
Fitness Services. References to “Services” in these terms mean the training, coaching, and/or related services you purchase from us which may comprise one or more of the following (as agreed in writing between us):
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Fitness Routine Programs - the provision of training programs, nutritional guidelines, and associated advice via distance communications.
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Fitness Routine Plus – the provision of training programs, nutritional guidelines, and associated advice via distance communications.
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Online Personal Training – one-on-one virtual or online coaching session using Fitness Routine exercise programs, nutritional guidelines, and advice via distance communications; and
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1:1 Personal Training – one-to-one or one-to-two sessions with a trainer at one of our private gyms, together with nutritional advice, and advice via distance communications.
Reference in these terms to a “Session” means an individual Personal Training session at one of our private gyms, a Group training session at one of our private gyms, or an Online Training /Coaching Session.
In addition, Fitness Routine Programs (Digital Plans, Blueprints, and/or similar products.), Fitness Routine Plus, Fitness Routine Online Personal Training, Fitness Routine 1:1 Personal Training, and any all-other services are also referred to as “Program”.
We reserve the right to change these Terms & Conditions or to impose new conditions on the use of the Site, from time to time, in which case we will post the revised Terms & Conditions on this website. By continuing to use the Site after we post any such changes, you accept the Terms & Conditions, as modified. Accordingly, please review these Terms & Conditions found at this location on a periodic basis. Although our products and services are not age-specific, we do not market our services or products to minors. All transactions on our site must be conducted with individuals who are 18 years of age or older.
OUR LIMITED LICENSE TO YOU:
This Site and all the materials available on the Site are the property of us and/or our affiliates or licensors and are protected by copyright, trademark, and other intellectual property laws. All rights reserved. The Site is provided solely for your personal noncommercial use, and these Terms & Conditions provide to you a personal, revocable, limited, non-exclusive, royalty-free, non-transferable, and non-sublicensable license to use the Site conditioned on your continued compliance with all of the terms and conditions of these Terms & Conditions. You may not use the Site or the materials available on the Site in a manner that constitutes an infringement of our rights or that has not been authorized by us. More specifically, you may not modify, copy, reproduce, publish, upload, post, transmit, translate, remove, or alter any proprietary notices or labels, sell, decompile, create derivative work(s) of, exploit, disassemble, broadcast, license, sublicense, transfer, mirror, frame, rent, lease, private label, grant a security interest in, distribute in any manner or medium (including by email or other electronic means) or otherwise use any material from the Site in a manner not explicitly authorized in these Terms & Conditions or by the owner(s) of the relevant materials. You may not engage in any activity that disables the Site or otherwise impedes its operation or limits its availability to others. You may, however, from time to time, download and/or print one copy of individual pages of the Site for your personal, non-commercial use, provided that you keep intact all copyright and other proprietary notices and that you do not further distribute or disclose such materials and information.
USER OBLIGATIONS:
You access the Site of your own volition. You will, at all times, provide lawful and accurate information. You represent that you are at least the legal age of majority. In addition, you agree to abide by all applicable local, state, national, and international laws and regulations with respect to your use of the Site. If you permit any minor child to use this Site, you will be solely responsible for: (i) the online conduct of such minor child; (ii) the monitoring of such minor child's access to and use of the Site; and (iii) the consequences of any such usage.
YOUR LICENSE TO US:
By posting or submitting any material (including, without limitation, comments, blog entries, postings, photos, and videos) to us via the Site, internet groups, social media venues, or to any of our staff via email, text, or otherwise, you are representing: (i) that you are the owner of the material, or are making your posting or submission with the express consent of the owner of the material; and (ii) that you are at least the legal age of majority. In addition, when you submit, email, text or deliver or post any material, you are granting us, and anyone authorized by us, a royalty-free, perpetual, irrevocable, non-exclusive, unrestricted, worldwide license to use, copy, modify, transmit, sell, exploit, create derivative works from, distribute, and/or publicly perform or display such material, in whole or in part, in any manner or medium, now known or hereafter developed, for any purpose. The foregoing grant shall include the right to exploit any proprietary rights in such posting or submission, including, but not limited to, rights under copyright, trademark, service mark, or patent laws under any relevant jurisdiction. Also, in connection with the exercise of such rights, you grant us, and anyone authorized by us, the right to identify you as the author of any of your postings or submissions by name, email address, or screen name, as we deem appropriate.
You acknowledge that fitnessroutineapp.com has the right but not the obligation to use and display any postings or contributions of any kind and that fitnessroutineapp.com may elect to cease the use and display of any such materials (or any portion thereof), at any time for any reason whatsoever.
LIMITATIONS ON LINKING AND FRAMING:
You may establish a hypertext link to the Site so long as the link does not state or imply any sponsorship of your site by us or by the Site. However, you may not, without our prior written permission, frame or inline link any of the content of the Site, or incorporate into another website or other service any of our material, content, or intellectual property.
DISCLAIMERS:
Throughout the Site, we may provide links and pointers to Internet sites maintained by third parties. Our linking to such third-party sites does not imply an endorsement or sponsorship of such sites or the information, products, or services offered on or through the sites. In addition, neither we nor our affiliates operate or control in any respect any information, products, or services that third parties may provide on or through the Site or on websites linked to us on the Site. Accordingly, we expressly disclaim any responsibility whatsoever for the content on these third-party sites. If applicable, any opinions, advice, statements, services, offers, or other information or content expressed or made available by third parties, including information providers, are those of the respective authors or distributors, and not fitnessroutineapp.com Neither fitnessroutineapp.com nor any third-party provider of information guarantees the accuracy, completeness, or usefulness of any content. Furthermore, fitnessroutineapp.com neither endorses nor is responsible for the accuracy and reliability of any opinion, advice, or statement made on any of the sites by anyone other than an authorized fitnessroutineapp.com representative while acting in his/her official capacity.
THE INFORMATION, PRODUCTS, AND SERVICES OFFERED ON OR THROUGH THE SITE AND BY FITNESSROUTINEAPP.COM AND ANY THIRD-PARTY SITES ARE PROVIDED “AS IS” AND WITHOUT WARRANTIES OF ANY KIND EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. WE DO NOT WARRANT THAT THE SITE OR ANY OF ITS FUNCTIONS WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT ANY PART OF THIS SITE, INCLUDING MESSAGE BOARDS, OR THE SERVERS THAT MAKE IT AVAILABLE, ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
WE DO NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE SITE OR MATERIALS ON THIS SITE OR ON THIRD-PARTY SITES IN TERMS OF THEIR CORRECTNESS, ACCURACY, TIMELINESS, RELIABILITY, OR OTHERWISE.
You agree at all times to defend, indemnify and hold harmless fitnessroutineapp.com. its affiliates, their successors, transferees, assignees and licensees, and their respective parent and subsidiary companies, agents, associates, officers, directors, shareholders, and employees of each from and against any and all claims, causes of action, damages, liabilities, costs, and expenses, including legal fees and expenses, arising out of or related to your breach of any obligation, warranty, representation or covenant set forth herein.
ONLINE COMMERCE:
Certain sections of the Site may allow you to purchase many different types of products and services online that are provided by third parties. We are not responsible for the quality, accuracy, timeliness, reliability, or any other aspect of these products and services. If you make a purchase from a merchant on the Site or on a site linked to by the Site, the information obtained during your visit to that merchant’s online store or site, and the information that you give as part of the transaction, such as your credit card number and contact information, may be collected by both the merchant and us. A merchant may have privacy and data collection practices that are different from ours. We have no responsibility or liability for these third-party policies. In addition, when you purchase products or services on or through the Site, you may be subject to additional terms and conditions that specifically apply to your purchase or use of such products or services. For more information regarding a merchant, its online store, its privacy policies, and/or any additional terms and conditions that may apply, visit that merchant’s website and click on its information links or contact the merchant directly. You release us and our affiliates from any damages that you incur and agree not to assert any claims against us or them, arising from your purchase or use of any products or services made available by third parties through the Site.
Your participation, correspondence, or business dealings with any third party found on or through our Site, regarding payment and delivery of specific goods and services, and any other terms, conditions, representations, or warranties associated with such dealings, are solely between you and such third party. You agree that fitnessroutineapp.com shall not be responsible or liable for any loss, damage, or other matters of any sort incurred as the result of such dealings.
You agree to be financially responsible for all purchases made by you or someone acting on your behalf through the Site. You agree to use the Site and to purchase services or products through the Site for legitimate, non-commercial purposes only. You also agree not to make any purchases for speculative, false, or fraudulent purposes or for the purpose of anticipating demand for a particular product or service. You agree to only purchase goods or services for yourself or for another person for whom you are legally permitted to do so. When making a purchase for a third party that requires you to submit the third party’s personal information to us or a merchant, you represent that you have obtained the express consent of such third party to provide such third party’s personal information.
Your purchase is for personal use only. Sharing of purchases is not permitted and will be considered unauthorized, an infringing use of our copyrighted material, and may subject violators to liability. If payment for a course is declined, our system will automatically disable access to our premium materials. (We understand. This usually happens because a credit card expires.) We want to help restore your access, so we’ll make every attempt to contact you to help resolve this issue. Once the billing issue is resolved, we’ll restore access.
INTERACTIVE FEATURES:
This Site may include a variety of features, such as message boards, web logs, chat rooms, and email services, which allow feedback to us and real-time interaction between users, and other features which allow users to communicate with others. Responsibility for what is posted on message boards, web logs, chat rooms, and other public posting areas on the Site, or sent via any email services on the Site, lies with each user – you alone are responsible for the material you post or send. We do not control the messages, information, or files that you or others may provide through the Site. It is a condition of your use of the Site that you do not:
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Restrict or inhibit any other user from using and enjoying the Site.
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Use the Site to impersonate any person or entity, or falsely state or otherwise misrepresent your affiliation with a person or entity.
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Interfere with or disrupt any servers or networks used to provide the Site or its features, or disobey any requirements, procedures, policies, or regulations of the networks we use to provide the Site.
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Use the Site to instigate or encourage others to commit illegal activities or cause injury or property damage to any person.
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Gain unauthorized access to the Site, or any account, computer system, or network connected to this Site, by means such as hacking, password mining, or other illicit means.
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Obtain or attempt to obtain any materials or information through any means not intentionally made available through this Site.
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Use the Site to post or transmit any unlawful, offensive, threatening, abusive, libelous, defamatory, obscene, vulgar, pornographic, profane or indecent information of any kind, including without limitation any transmissions constituting or encouraging conduct that would constitute a criminal offense, give rise to civil liability or otherwise violate any local, state, national or international law.
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Use the Site to post or transmit any information, software, or other material that violates or infringes upon the rights of others, including material that is an invasion of privacy or publicity rights or that is protected by copyright, trademark, or other proprietary rights, or derivative works with respect thereto, without first obtaining permission from the owner or rights holder.
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Use the Site to post or transmit any information, software, or other material that contains a virus or other harmful component.
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Use the Site to post, transmit, or in any way exploit any information, software, or other material for commercial purposes, or that contains advertising.
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Use the Site to advertise or solicit anyone to buy or sell products or services, or to make donations of any kind, without our express written approval.
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Gather for marketing purposes any email addresses or other personal information that has been posted by other users of the Site.
Any user failing to comply with these Terms & Conditions may be expelled from and refused continued access to, the message boards, chats, or other public forums in the future. Fitnessroutineapp.com or its designated agents may remove or alter any user-created content at any time for any reason. Message boards, chats, and other public forums are intended to serve as discussion centers for users and subscribers. Information and content posted within these public forums may be provided by fitnessroutineapp.com staff, fitnessroutineapp.com outside contributors, or by users not connected with fitnessroutineapp.com, some of whom may employ anonymous user names. Fitnessroutineapp.com expressly disclaims all responsibility and endorsement and makes no representation as to the validity of any opinion, advice, information, or statement made or displayed in these forums by third parties, nor are we responsible for any errors or omissions in such postings, or for hyperlinks embedded in any messages. Under no circumstances will we, our affiliates, suppliers, or agents be liable for any loss or damage caused by your reliance on information obtained through these forums. The opinions expressed in these forums are solely the opinions of the participants and do not reflect the opinions of fitnessroutineapp.com or any of its subsidiaries or affiliates.
Fitnessroutineapp.com has no obligation whatsoever to monitor any of the content or postings on the message boards, chat rooms, or other public forums on the Site. However, you acknowledge and agree that we have the absolute right to monitor the same at our sole discretion. In addition, we reserve the right to alter, edit, refuse to post, or remove any postings or content, in whole or in part, for any reason and to disclose such materials and the circumstances surrounding their transmission to any third party in order to satisfy any applicable law, regulation, legal process or governmental request, enforce these Terms & Conditions, detect, prevent, or otherwise address fraud, security or technical issues, respond to user support requests, and to protect ourselves, our clients, sponsors, users, and visitors.
We occasionally include access to an online community as part of our programs. We want every single member to add value to the group. Our goal is to make your community the most valuable community you’re a member of. Therefore, we reserve the right to remove anyone at any time. We rarely do this, but we want to let you know how seriously we take our communities.
REGISTRATION:
To access certain features of the Site, we may ask you to provide certain demographic information including your gender, year of birth, zip code, and country. In addition, if you elect to sign-up for a particular feature of the Site, such as chat rooms, weblogs, or message boards, you may also be asked to register with us on the form provided and such registration may require you to provide personally identifiable information such as your name and email address. You agree to provide true, accurate, current, and complete information about yourself as prompted by the Site’s registration form, and to update this information when it changes. If we have reasonable grounds to suspect that such information is untrue, inaccurate, or incomplete, we have the right to suspend or terminate your account and refuse any and all current or future use of the Site (or any portion thereof). Our use of any personally identifiable information you provide to us as part of the registration process is governed by the terms of our Privacy Policy.
PASSWORDS:
To use certain features of the Site, you will need a username and password, which you will receive through the Site’s registration process. You are responsible for maintaining the confidentiality of the password and account and are responsible for all activities (whether by you or by others) that occur under your password or account. You agree to notify us immediately of any unauthorized use of your password or account or any other breach of security and to ensure that you exit from your account at the end of each session. We cannot and will not be liable for any loss or damage arising from your failure to protect your password or account information.
LIMITATION OF LIABILITY:
UNDER NO CIRCUMSTANCES, INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE, SHALL WE, OUR SUBSIDIARY AND PARENT COMPANIES OR AFFILIATES BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES THAT RESULT FROM THE USE OF, OR THE INABILITY TO USE, THE SITE, INCLUDING OUR MESSAGING, BLOGS, COMMENTS OF OTHERS, BOOKS, EMAILS, PRODUCTS, OR SERVICES, OR THIRD-PARTY MATERIALS, PRODUCTS, OR SERVICES MADE AVAILABLE THROUGH THE SITE OR BY US IN ANY WAY, EVEN IF WE ARE ADVISED BEFOREHAND OF THE POSSIBILITY OF SUCH DAMAGES. (BECAUSE SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN CATEGORIES OF DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IN SUCH STATES, OUR LIABILITY AND THE LIABILITY OF OUR SUBSIDIARY AND PARENT COMPANIES OR AFFILIATES IS LIMITED TO THE FULLEST EXTENT PERMITTED BY SUCH STATE LAW.) YOU SPECIFICALLY ACKNOWLEDGE AND AGREE THAT WE ARE NOT LIABLE FOR ANY DEFAMATORY, OFFENSIVE, OR ILLEGAL CONDUCT OF ANY USER. IF YOU ARE DISSATISFIED WITH THE SITE, ANY MATERIALS, PRODUCTS, OR SERVICES ON THE SITE, OR WITH ANY OF THE SITE’S TERMS AND CONDITIONS, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE SITE AND THE PRODUCTS, SERVICES, AND/OR MATERIALS.
DELIVERY OF DIGITAL CONTENT
All Fitness Routine Fitness Services Plans (Fitness Routine Programs, Fitness Routine Plus, Online Personal Training, and 1:1 Personal Training) provide program content through our Fitness Routine App. There are no physical products shipped. The information may be distributed at our discretion, and to ensure adherence with some clients, we have introduced the Accountability Feature on customized programs. Each plan includes a monthly program breakout, with the second and subsequent months being locked until 30 days have passed since the start of the first month. For instance, if you purchased on May 10, you won't be able to access your next month's content until June 9. This timing ensures that if you strictly follow the program, including rest days and workout schedules, the next phase of your training will seamlessly continue without any downtime.
GENERALLY EXPECTED RESULTS FROM FITNESS ROUTINE:
Although the products and services at fitnessroutineapp.com are intended to be fully implemented, sometimes they are not, which could result in a lack of progress/results for the user. If you implement the products and services from fitnessroutineapp.com correctly you could see amazing results, however, it must be disclaimed that even when consumers implement any products or services in full from fitnessroutineapp.com it is still possible they will not get the results they may have expected, or achieve any positive results of any kind. You are confirming that you understand that not following all components of the Program may hinder your progress toward your goals. The Program(s) are designed to help participants achieve their health and fitness goals by altering or maintaining body composition through the proper application of the following components: Nutrition, Supplements, Cardiorespiratory Training, Strength Training, and Coaching. The Program focuses on changes in body composition and circumference measurements not only weight loss. During the Program, I should not expect to lose more than a maximum of two pounds of fat per week. To maximize progress, it will be necessary for you to follow program guidelines during supervised and, if applicable, unsupervised training days. Remember, exercise and healthy eating are EQUALLY important! It is recommended that all Program participants work with a Fitness Professional three (3) times per week. However, due to scheduling conflicts and financial considerations, a combination of supervised and unsupervised workouts is possible. I understand that nutritional supplements or other products from our affiliates can be recommended as part of the Program and that there may be an additional fee for these products or services. I will pay the additional fee to those affiliates for supplements if necessary.
TESTIMONIAL DISCLAIMER:
All the transformations and testimonials are real. However, it must be disclaimed that these testimonials are not claimed to represent typical results with the Fitness Routine programs, they are meant as a showcase of what the most motivated and dedicated people can achieve by following the personalized meal plans and workouts. Your results may vary from using Fitness Routine programs, and you may not get the same results compared to someone else when using our services due to differences in your individual exercise history, genetics, and personal motivation/dedication. The end results you get will depend upon the individual and how much effort they put in.
ENFORCING SECURITY:
You may not use the Site or any of fitnessroutineapp.com data, systems, network, or services to engage in, foster, or promote illegal, abusive, or irresponsible behavior. In order to maintain security, you have no reasonable expectation of privacy while using the Site because we reserve the right to view, monitor, and/or record activity on the Site. Such recorded activity is subject to review by law enforcement organizations. We will also comply with all court orders or subpoenas involving requests for information.
INJUNCTIVE RELIEF:
You agree that fitnessroutineapp.com shall be entitled, in addition to other available remedies, to seek and be awarded an injunction or other appropriate equitable relief from a court of competent jurisdiction restraining any breach, threatened or actual, of your obligations under any provision of these Terms & Conditions. Accordingly, you hereby waive any requirement that we post any bond or other security in the event any injunctive or equitable relief is sought by or awarded to us to enforce any provision of these Terms & Conditions.
TERMINATION:
These Terms & Conditions will take effect (and re-take effect) the moment you register, respond to a request for information, and/or begin downloading, accessing, or using the Site, whichever is earliest. We may cancel or terminate your right to use the Site or any part of the Site at any time without notice. In the event of cancellation or termination, you are no longer authorized to access the part of the Site affected by such cancellation or termination. You may also terminate these Terms & Conditions at any time by ceasing to use the Site, but all applicable provisions of these Terms & Conditions will survive termination, as identified below, and each re-access or use of the Site will reapply these Terms & Conditions (then in effect) to you. All provisions which by their nature should survive the expiration or termination of these Terms & Conditions, including without limitation the provisions concerning ownership of proprietary rights, the restrictions imposed on you with respect to material downloaded from the Site, waiver and severability, entire agreement, governing law and the disclaimers and limitations of liabilities, shall survive these Terms & Conditions for any reason.
WAIVER & SEVERABILITY:
Failure to insist on strict performance of any of these Terms & Conditions will not operate as a waiver of any subsequent default or failure of performance. No waiver by fitnessroutineapp.com of any right under these Terms & Conditions will be deemed to be either a waiver of any other right or provision or a waiver of that same right or provision at any other time. If any part of these Terms & Conditions is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and the liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most clearly matches the intent of the original provision and the remainder of these Terms & Conditions shall continue in effect.
ENTIRE AGREEMENT:
No joint venture, partnership, employment, affiliate, or agency relationship exists between you and fitnessroutineapp.com as a result of these Terms & Conditions or your utilization of the Site. These Terms & Conditions represent the entire agreement between you and fitnessroutineapp.com with respect to the use of the Site, and they supersede all prior or contemporaneous communications and proposals, whether electronic, oral, or written between you and fitnessroutineapp.com with respect to the Site. You may not assign or transfer any rights under these Terms & Conditions without the prior written consent of fitnessroutineapp.com.
OTHER:
The Digital Millennium Copyright Act of 1998 (the “DMCA”) provides recourse for copyright owners who believe that material appearing on the Internet infringes their rights under U.S. copyright law. If you believe in good faith that materials hosted by fitnessroutineapp.com infringe your copyright, you, or your agent may send to fitnessroutineapp.com a notice requesting that the material be removed or access to it be blocked. Any notification by a copyright owner or a person authorized to act on its behalf that fails to comply with requirements of the DMCA shall not be considered sufficient notice and shall not be deemed to confer upon fitnessroutineapp.com actual knowledge of facts or circumstances from which infringing material or acts is evident. If you believe in good faith that a notice of copyright infringement has been wrongly filed against you, the DMCA permits you to send to fitnessroutineapp.com a counter-notice. All notices and counter-notices must meet the then-current statutory requirements imposed by the DMCA; see http://www.loc.gov/copyright for details. Fitnessroutineapp.com's Copyright Agent for notice of claims of copyright infringement or counter notices can be reached at: fitnessroutineapp@gmail.com.
These Terms & Conditions shall be binding upon and inure to the benefit of fitnessroutineapp.com and our respective assigns, successors, heirs, and legal representatives. Neither these Terms & Conditions or any rights hereunder may be assigned without the prior written consent of fitnessroutineapp.com Notwithstanding the foregoing, all rights and obligations under these Terms & Conditions may be freely assigned by fitnessroutineapp.com to any affiliated entity or any of its wholly-owned subsidiaries These Terms & Conditions shall be governed by and construed in accordance with the laws of the State of Texas and any dispute shall be subject to binding arbitration in Houston, Texas.
SHIPPING & DELIVERY POLICY
It is understood that any and all packages delivered to international customers (defined as anywhere outside the fifty United States) will/may require clearance through customs which can cause an unpredictable delay of shipment. The requirement for clearance and length of delay can vary greatly from country to country. Likewise, any additional taxes or surcharges imposed by UPS, USPS, or courier selected at the time of the international delivery are outside of our control, not determined, set, or required by Fitness Routine, and are therefore the responsibility of the recipient. Should packages be refused in these instances, it is understood that no refund of purchase will occur and the refusal of the package will be documented by the courier.
Packages are shipped once a day from our facility (11 AM CST), Monday through Friday (with no shipping occurring on Saturday or Sunday). Any order placed will ship during this period on the following day using the shipping method selected by the customer at the time of checkout. Should the order be placed at 12 PM CST on a Friday for instance, the package would not be shipped until Monday morning at 11 AM CST due to the fact that the warehouse is closed as stated earlier.
Package tracking numbers are emailed to our customers on the evening of the day that the package ships (when applicable). Please note, only UPS provides detailed city-by-city tracking however they do not deliver to P.O. Boxes. USPS Priority Mail provides tracking ONLY for departure and destination events. No updates are provided in transit for USPS Priority Mail, however, P.O. Box delivery is available.
International Shipping Documentation is required both by the recipient and the sender. Fitness Routine provides ALL necessary documentation required to export our products to other countries. We are required to provide a Commercial Invoice as well as Proof of Origin. The recipient is required to provide any and all other paperwork required by their country of citizenship or where the product is being shipped. This may consist of, but not limited to Proof of Import, any health licenses, or any other document your county requires to import our product. If the recipient fails to provide such documentation and the product is not returned to our warehouse at the recipient’s cost, NO REFUNDS will be issued.
There are certain items that are not shipped directly by us and are shipped by the manufacturer directly. The shipping will take between 2 and 3 weeks. You will not be contacted with a tracking number. If you’d like to be provided a tracking number, please wait for the requested timeframe and then contact fitnessroutineapp@gmail.com. There are manufacturer warranties on certain items which would be listed in the product details section. If for any reason you decide to return these items, please contact us within 30 days of receipt. If eligible for a refund, YOU will be responsible for the cost of return shipping. Do NOT send them back to our listed address. You will be provided with the correct address upon receiving the return confirmation email.
IMPORTANT LEGAL DISCLAIMER FOR FITNESS ROUTINE RISKS OF PRODUCT & TERMS OF USE
The Company's advice via in-person or otherwise and its website’s content does not substitute for direct, personal, professional medical care and diagnosis. None of the advice such as nutritional guidance, sample meal plans, or exercise programs from fitnessroutineapp.com should be performed or otherwise used without clearance from your physician or health care provider first. The information contained within is NOT intended to provide specific physical or mental health advice, or any other advice whatsoever, for any individual or company. It should not be relied upon in that regard. There may be risks associated with participating in activities mentioned by fitnessroutineapp.com for people in poor health or with pre-existing physical or mental health conditions. Because these risks exist, you should not participate in any workout or meal plan available at fitnessroutineapp.com if you are in poor health or have a pre-existing mental or physical condition. If you choose to participate in these risks, you do so of your own free will and accord, knowingly and voluntarily assuming all risks associated with such physical and/or dietary activities. These risks may also exist for those who are currently in good health right now. We are not medical professionals and anything we advise in person or on this website should NOT be misconstrued to mean otherwise.
You understand that the Program is NOT a medically supervised program and that it was developed for healthy people with no medical conditions or risks, either physical or psychological. In addition to the terms herein, you represent that you are in good physical condition and have no medical reason or impairment that might prevent me from participating in this Program. As such, you acknowledge that the Company did not give me medical advice before this Program, and cannot give me any after the Program, related to my physical condition and ability to participate. The information provided to any prospects or Clients in any testing performed by the Company is NOT intended to diagnose, treat, cure, prevent any disease, or give medical advice of any kind. If you have an existing medical condition, you agree to present the Company and/or other assigned Fitness Professional with a Medical Release Form, signed, and dated by your personal physician. This form will represent your physician’s approval to participate in the Program. In addition, you grant permission to the Fitness Professional to contact your physician/dietitian or health care professional if you require medical supervision during your participation in the Program.
You acknowledge, that Fitenss Routine and its representatives are not medical doctors or registered dietitians and do not provide medical advice. Our advice whether it be on our website or in person (e.g., the sample meal plans, nutritional guidance, exercise programs, etc.) is NOT meant as a substitute for medical advice. You must consult your doctor before beginning ANY meal plan or exercise program, with no exceptions. You are using the Fitness Routine plans, programs, workouts, and coaching at your own risk, and Fitness Routine is not responsible for any injuries or health problems you may experience or even death as a result of using the Programs from Fitness Routine.
THE COMPANY EXISTS FOR EDUCATIONAL PURPOSES ONLY, AND THE MATERIALS AND INFORMATION CONTAINED HEREIN AND IN OUR PRODUCTS AND SERVICES ARE FOR GENERAL INFORMATIONAL PURPOSES ONLY. NONE OF THE INFORMATION PROVIDED BY FITNESSROTINEAPP.COM IS INTENDED TO DIAGNOSE, TREAT, CURE, OR PREVENT ANY DISEASE, OR GIVE MEDICAL ADVICE OF ANY KIND.
As with any exercise program, you assume certain risks to your health and safety. Any exercise program can cause injuries, and Fitness Routine programs are no exception. It is possible that you may become injured doing the exercises in your program, especially if they are done incorrectly and/or with poor form. Although instruction is included for each exercise, realize that Fitness Routine programs (like any other exercise program) involve the risk of injury. If you choose to participate in these risks, you do so of your own free will and accord, knowingly and voluntarily assuming all risks associated with such exercise activities. These risks may also exist for those who are currently in good health right now. Implementing the Program and/or using any or all Facilities involves the risk of injury to me or any of my guests, whether you or someone else causes it. Specific risks vary from one activity to another, and the risks range from minor injuries to major injuries, such as catastrophic injuries including death. In consideration of your participation in the activities offered by the Fitness Routine, you understand and voluntarily accept the risk and agree that the Fitness Routine, its officers, directors, managers, employees, volunteers, agents, and independent contractors will not be liable for any injury, including, without limitation, personal, bodily, or mental injury, economic loss or any damage to me, my spouse, guests, unborn child, or relatives resulting from the negligence of Fitness Routine or anyone using the Program or Facilities whether related to exercise or not. Further, I understand and acknowledge that Fitness Routine does not manufacture fitness or other equipment at its Facilities, but purchases and/or leases equipment. You understand and acknowledge that Fitness Routine provides recreational services and may not be held liable for defective products.
It is to be made clear that Fitness Routine is not responsible for any injuries or health problems you may experience or even death as a result of using any products or services in-person or from fitnessroutineapp.com.
ASSUMPTION OF RISK, WAIVER & RELEASE OF LIABILITY, & INDEMNITY AGREEMENT
All purchases and agreements are entered into between Lara Training Technologies d/b/a Fitness Routine (“Company”), and you as the undersigned (“Client”). The provision of Fitness Services by the Company to Client, and Client’s use of any premises, facilities, or equipment are contingent upon this Agreement.
ASSUMPTION OF RISK:
Client agrees that if they engage in any physical exercise or activity, personal training, entering the Company’s business premises, or using any facility or equipment on the Company’s business premises for any purpose, they do so at their own risk and assume the risk of all injury and/or damage they may suffer, whether while engaging in physical exercise or not. This includes injury or damage sustained while and/or resulting from using any premises or facility or using any equipment, whether provided to the Client by Company or otherwise, including injuries or damages arising out of the negligence of the Company, whether active or passive, or any of the Company’s affiliates, employees, agents, representatives, successors, and assigns. Your assumption of risk includes but is not limited to, my use of any exercise equipment (mechanical or otherwise), sports fields, courts, or other areas, locker rooms, sidewalks, parking lots, stairs, pools, whirlpools, saunas, steam rooms, lobby or other general areas of any facilities, or any equipment the Company uses for business purposes. You assume the risk of your participation in any activity, class, program, instruction, or event, including but not limited to weightlifting, walking, jogging, running, aerobic activities, aquatic activities, tennis, basketball, volleyball, racquetball, or any other sporting or recreational endeavor. You agree that you are voluntarily participating in the aforementioned activities and assume all risk of injury, illness, damage, or loss to you or your property that might result, including, without limitation, any loss or theft of any personal property, whether arising out of the negligence of the Company or otherwise.
RELEASE:
You agree on behalf of yourself (and all your personal representatives, heirs, executors, administrators, agents, and assigns) to release and discharge the Company (and Company’s affiliates, related entities, employees, agents, representatives, successors, and assigns) from any and all claims or causes of action (known or unknown) arising out of the negligence of the Company, whether active or passive, or any of the Company’s affiliates, employees, agents, representatives, successors, and assigns. This waiver and release of liability includes, without limitation, injuries that may occur as a result of (a) my use of any exercise equipment or facilities which may malfunction or break, (b) improper maintenance of any exercise equipment, premises, or facilities, (c) negligent instruction or supervision, including any one-on-one in-person or online fitness services (d) negligent hiring or retention of employees, and/or (e) slipping or tripping and falling while on any portion of a premises or while traveling to or from training, including injuries resulting from the Company’s or anyone else’s negligent inspection or maintenance of the facility or premises.
INDEMNIFICATION:
By purchasing any Fitness Routine Service, you hereby agree to indemnify and hold harmless the Company from any loss, liability, damage, or cost the Company may incur due to the provision of any Fitness Services by the Company or otherwise to you.
ACKNOWLEDGMENTS:
You expressly agree that the foregoing release, waiver, assumption of risk, and indemnity agreement is intended to be as broad and inclusive as permitted by the law in the State of Texas and that if any portion thereof is held invalid, it is agreed that the balance shall, notwithstanding, continue in full legal force and effect. You acknowledge that the Company offers a service to its clients encompassing the entire recreational and/or fitness spectrum. The Company is not in the business of manufacturing weightlifting equipment, exercise equipment, or other such products for the public, and the use of such items is incidental to the Fitness Service provided by the Company. This release is not intended as an attempted release of claims of gross negligence or intentional acts. You acknowledge that you have carefully read the terms and conditions, the waiver and release, and fully understand that it is a release of liability, express assumption of risk, and indemnity of any service, purchase, and/or agreement of our Fitness Services. You are aware and agree that by purchasing or meeting with the Company you are executing this waiver and release, you are giving up the right to bring a legal action or assert a claim against the Company for the Company’s negligence, or for any defective product used while receiving any Fitness Service from the Company. You have read and voluntarily agreed to the waiver and release and further agree that no oral representations, statements, or inducement apart from the foregoing written agreement have been made.
FITNESS SERVICE AGREEMENT & TERMS OF SERVICE DISCLAIMERS
PAYMENT AUTHORIZATION FOR FITNESS SERVICES:
For all Fitness Service services purchased, the Client agrees to pay the initial Fitness Service Fee of such product or service (plus applicable taxes).
RECURRING PAYMENTS:
Payment Authorization for Recurring Payments (“EFT”), Client agrees to pay their Fitness Services Fees of such service (plus applicable taxes) on a recurring basis each month on the date of their first purchase and continuing on a month-to-month basis until they cancel. You authorize Fitness Routine to withdraw or process payments for Fitness Service Fees or other fees, dues, or charges associated with the Fitness Services purchased, including late, invalid payment, or administrative or service fees, from the financial account designated for payment stated in this agreement as their Payment Method, or as may be later updated as their Payment Method. To cancel or withdraw their Payment Authorization for Recurring Payments, the Client agrees to follow the Cancellation and Refund Policies below.
PARTIES:
All Fitness Service Agreements are entered into between the Client and Lara Training Technologies LLC d/b/a Fitness Routine (Company). All Agreements are effective on the date that the Client makes their Fitness Service purchase at fitnessroutineapp.com or in person. By purchasing or using the Fitness Service, the Client agrees that they are bound to such Agreement and agree to the stipulation and requirements of all and any services from the Company.
FITNESS SERVICE PURCHASES:
When purchasing Fitness Services by Fitness Routine, the Client agrees that they are purchasing the right to use the number and type of Fitness Services selected before the end of the Redemption Period indicated, if applicable, and with a trainer at the designated cost per session described. They acknowledge that they are not entitled to receive any additional or different Fitness Services other than those purchased and they may not upgrade or otherwise exchange their Fitness Services for different Fitness Services or for any other product or service from Fitness Routine. The Fitness Services have no cash value and are not redeemable or usable for cash except as required by law, and they agree that they will not receive a refund or exchange for any number of Fitness Services that they have the right to use but that they do not use for any reason, subject to the below Cancellation and Redemption Policies. Their Fitness Services are unique to them, and they agree that they cannot sell or otherwise transfer such Fitness Services to another person. The Client acknowledges and agrees that although the Company’s products and services are not age-specific, they do not market their services or products to minors. All transactions on the Fitness Routine site or otherwise must be conducted with individuals who are 18 years of age or older.
PAYMENT RELATED TERMS:
When purchasing Fitness Services by Fitness Routine, the Client agrees to sign up as a Fitness Routine member and has actual authority to use any financial account designated as my Payment Method. They will promptly update financial account information in the event it changes and they understand that Fitness Routine may use services made available by card issuers to automatically update such information to prevent disruptions due to changes such as an expired or reissued account. They may opt out of this service online or by contacting the Company. They agree that Fitness Routine may resubmit declined or invalid transactions without notice to the Client. If they fail to timely pay any amount (s) due, they may be assessed a late fee an amount as permitted by law, and/or my Fitness Services may be restricted. If they submit an invalid payment instrument, such as a dishonored check, they may be assessed a fee in an amount as permitted by law. they agree to pay all collections costs incurred by Fitness Routine, including attorney or other collection fees. In the event that the Client is due a refund in accordance with the below Cancellation and Refund Policies, the Client authorizes Fitness Routine to refund the financial account designated as my Payment Method.
FEE INCREASES:
When purchasing Fitness Services by Fitness Routine, the Client agrees that Fitness Routine may increase its recurring Fitness Service Fees at any time upon such notice, if any, as may be required by law. The Client has a right to receive notice if Fitness Routine increases their recurring Fitness Service Fees drafted from a checking or savings account designated as my Monthly Payment Method, which notice Fitness Routine may deliver electronically to my email address as provided in this agreement or in my membership profile online. The Client understands that they are solely responsible for updating their email and other address information with Fitness Routine. If Fitness Routine increases Client recurring Fitness Service Fee by 10% or less, the Client waives any written notice of such increase. The Client also understands and agrees that Fitness Routine may increase other fees, dues, or charges associated with their Fitness Services at any time upon such notice, if any, as may be required by law, including late, invalid payments, or administrative or service fees set forth herein or separately in Fitness Routine policies, including at www.fitnessroutineapp.com.
CREDIT CARD SURCHARGE:
Unless otherwise prohibited by law, the Client understands and acknowledges that if their Payment Method is a credit card, Fitness Routine may impose and collect a surcharge each time the credit card is charged whether in payment of the Fitness Service Fees or any other financial obligations including without limitation dues, fees, costs and other charges, whether recurring or non-recurring. The current surcharge is included on the listing of dues, fees, costs, and other charges online at fitnessroutineapp.com, as it may be updated and revised from time to time. Notwithstanding the foregoing, the surcharge amount shall not be greater than Fitness Routine actual cost of acceptance of the credit card or any applicable maximum amount, whichever is less. I further understand that debit cards do not incur any surcharge and that I may change a payment method from a credit card to a debit card at any time in person or online by accessing my Fitness Routine member page at fitnessroutineapp.com under “Account” and selecting “My Wallet”
ELECTRONIC COMMUNICATIONS:
You expressly consent to receive electronic messages from Fitness Routine, including messages to advertise or promote products or services in messages related to my fitness services, including but not limited to communications related to Fitness Routine’s fees.
OTHER IMPORTANT FITNESS SERVICE TERMS:
We may transfer this agreement to someone else. We may transfer our rights and obligations under these terms to another organization. We will contact you to let you know if we plan to do this. If you are unhappy with the transfer you may contact us to end the contract within 3 months of us telling you about it and we will refund you any payments you have made in advance for Services not provided in line with the above terms described herein.
CLIENT TRANSFER OF RIGHTS:
Your transfer of rights. You may only transfer your rights or your obligations under these terms to another person with our written consent. Nobody else has any rights under this contract. This contract is between you and us. No other person shall have any rights to enforce any of its terms.
AGREEMENT TERMS OPERATE SEPARATELY:
If a court finds part of this contract illegal, the rest will continue in force. Each of the paragraphs of these terms operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in full force and effect. Even if we delay in enforcing this contract, we can still enforce it later. If we do not insist immediately that you do anything you are required to do under these terms, or if we delay in taking steps against you in respect of breaking this contract, that will not mean that you do not have to do those things or prevent us taking steps against you at a later date. For example, if you miss a payment and we do not attempt to collect payment from you, but we continue to provide the services, we can still require you to make the payment at a later date.
FITNESS SERVICE REDEMPTION POLICY
CURRENT MEMBER, ACTIVE PLAN, & IN GOOD STANDING:
As a condition to being eligible to redeem a Fitness Service, the Client agrees that their plan has to be active and their membership with Fitness Routine must be current and in good standing. If the Client's plan or membership is terminated for any reason or lapses, any Fitness Service that the Client has purchased but not used remains available to be used in the event that I later rejoin a plan with Fitness Routine. In the event you have set up an autopayment, we will contact you if this payment fails for any reason.
ONLINE & 1:1 PERSONAL TRAINING SESSIONS:
It is understood that if a Client cannot attend a scheduled session (online or in-person), the Client will provide Fitness Routine a 24-hour notice. The client agrees that if they don’t attend a scheduled session, they will be considered as having used it and it will result in forfeiture of the session at the rate of one session without a refund. Clients arriving late to their session will receive the remaining scheduled session time unless other arrangements have been made previously with the Fitness Professional or Company. If a session is canceled by Fitness Routine, the Client will not be considered as having used it and will be entitled to redeem the session at a later date. Fitness Routine reserves the right to cancel online or one one-on-one sessions for any reason. We are not responsible for delays outside our control. If our performance of the Services is affected by an event outside our control, then we will contact you as soon as possible to let you know and we will take steps to minimize the effect of the delay. Provided we do this, and subject to terms stated herein, we will not be liable for delays caused by the event but if there is a risk of substantial delay you may contact us to end the contract and receive a refund for any Services in line with the terms described for that service herein.
SESSION EXPIRATION POLICY:
The expiration policy requires completion of all Online and 1:1 Personal Training session(s) within a year or 360 days from the date of the contract. Online and 1:1 Personal Training sessions are void after this time. If you decide to cancel your plan, any outstanding Online Personal Trainingg/1:1 Personal Training session must be completed before the last day you have access as a paying client. There are no refunds outside of our Refund Policy.
RIGHT TO REFUSE SERVICE:
We reserve the right to refuse service if you have not made payment. Sessions will only be completed on the basis that you have available credit in your account to pay for the session.
REASONS WE MAY SUSPEND THE SERVICE:
We may have to suspend the Services to:
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(a) deal with problems with facilities or equipment; or
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(b) update the Services to reflect changes in relevant laws and regulatory requirements; or
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(c) make changes to the Services as requested by you or notified by us to you.
CLIENT RIGHTS IF WE SUSPEND THE SERVICE:
We will contact you in advance to tell you we will be suspending the services unless the problem is urgent or an emergency.
AVAILABILITY OF FACILITIES USED AS PART OF THE SERVICES:
We cannot guarantee that all the facilities at any of our private gyms are available at all times. They may be unavailable due to maintenance issues or equipment breakdowns. Subject to the terms herein, we do not have to pay you compensation for any service, facility, or equipment being unavailable.
FITNESS PROFESSIONALS:
Fitness Routine reserves the right to substitute trainers, coaches, instructors, or other fitness professionals at any time as deemed necessary or appropriate to perform your Fitness Service. In the event, you are subscribed to any Online Personal Training or 1:1 Personal Training plans and your Fitness Professional is no longer available to provide service or you request to be transferred to a new Personal Trainer or Coach for any reason, Fitness Routine will provide a replacement for you to continue towards achieving your goals with us and to complete any outstanding session(s) you may have in inventory. You may need to wait for a Trainer to become available to resume your Sessions.
PERMISSION TO TOUCH:
I understand and agree that physical touching may be required in various instances, including, but not limited to, in order to support proper exercise positioning or otherwise correct exercise form and technique. I expressly give my permission to be touched in these instances, unless I have indicated otherwise in connection with my personal training service.
IMAGE & LIKENESS RELEASE:
It is understood that Fitness Routine, or a third party authorized by Fitness Routine, may take photographs, audio or video recordings, or testimonial accounts that may contain the name, image, voice, likeness, or account of you (collectively “images”) during the use of the fitness services. Client irrevocably consents to and grants Fitness Routine, exclusive, worldwide, perpetual, royalty-free, and otherwise unlimited right to use, copy, modify, distribute, publicly, display, and perform, publish, transmit, remove, retain, repurpose, and commercialize any, and all such images (and the right to sublicense such images through unlimited levels of sublicensees) in any and all media or form of communication whether now existing or hereafter developed, without obtaining additional consent, without restrictions or notifications, and without compensating the Client in any way, and to authorize others to do the same. Without limiting the foregoing, the Client consents to Fitness Routine’s use of the images for commercial and promotional use, including on corporate or employee social media platforms. Fitness Routine may change, modify, rearrange, add, delete, or otherwise alter such images. You waive any right to inspect, approve, or edit such images as used by the Company.
CANCELLATION & REFUND POLICY
IMPORTANT REFUND & SUBSCRIPTION BILLING INFORMATION:
All refunds are discretionary as determined by us. If we determine that you are abusing our refund policy, we reserve the right to suspend or terminate your access to the program without providing a refund. Should you have any account questions you can email fitnessroutineapp@gmail.com at any time. If you purchase any of the Fitness Routine Programs, Fitness Routine Plus subscription plans, Fitness Routine Online Personal Training subscription plans, or Fitness Routine 1-1 Personal Training subscription plans, you will be automatically charged in USD every month. All month-to-month subscription plans will be automatically charged in USD either each month, on the third (3) month, on the sixth (6) month, or on the twelve (12) month of the initial purchase date. You will continue to receive new monthly updated workout programs and nutritional guidance for the time that you choose to remain a Client. The Client must provide notice to cancel auto-renewal online or by emailing fitnessroutineapp@gmail.com, in which case your subscription will end at the end of the current billing period. All cancellations must be completed online 7 days ahead of the billing date or a notice must be provided via email 7 days ahead of such billing date. If you cancel you will never be billed again.
FITNESS ROUTINE PROGRAMS:
The Fitness Routine Programs are delivered as a digital product, therefore given the nature of these services and the majority of such services being delivered upfront, once your payment has been submitted, you are NOT ELIGIBLE for a refund under any circumstances, NO EXCEPTIONS! We do not offer refunds or credits for accidental purchases, medical conditions, or any similar reason or event unless required by law to do so. While other products or services offered by Fitness Routine may have a trial or 30-day money-back guarantee, the Fitness Routine Programs such as but not limited to; Female Fat Loss, Male Fat Loss, Female Muscle Gain, Male Muscle Gain, Female Bikini Body, Male Beach Physique, and ANY other similarly delivered digital program a Client can own are not included and no returns are accepted.
FITNESS ROUTINE PLUS PLANS:
Fitness Routine Plus services are delivered as a digital product, therefore given the nature of these services and the majority of such services being delivered upfront, once your payment has been submitted, you are NOT ELIGIBLE for a refund under any circumstances, NO EXCEPTIONS!
In some cases, Fitness Routine Plus memberships have a 7-day free trial with unrestricted access. In these cases, membership would be charged after the 7-day free trial has been completed and will auto-renew at the end of the membership period. After your 7-day free trial, regardless of your participation or if you choose not to continue but do not cancel, you will be charged and not be eligible for a refund of any kind. We will not provide a refund and all sales will be final after 7 days. 7-day free trial cancellations must be completed online on or before the 7th day from when the member signed up for the trial or a notice must be sent via email on or before the 7 day from when the member signed up for the free trial.
We do not offer refunds or credits for unused subscription periods, accidental purchases, medical conditions, or any similar reason or event, unless required by law to do so on our Fitness Routine Plus Plans (Monthly Plus, Quarterly Plus, & Annul Plus). You can cancel auto-renewal online or by emailing fitnessroutineapp@gmail.com, in which case your subscription will end at the end of the current billing period. All cancellations after your 7-day free trial must be completed online 7 days ahead of the billing date or a notice must be provided via email 7 days ahead of such billing date. If you cancel you will never be billed again.
It is still important to realize that Fitness Routine cannot guarantee your results with any plan, however, if you are ever unsatisfied with our services, you can email fitnessroutineapp@gmail.com and we'll be more than happy to help and make it right.
ONLINE PERSONAL TRAINING PLANS:
You can cancel auto-renewal online or by emailing fitnessroutineapp@gmail.com, in which case your subscription will end at the end of the current billing period. All cancellations must be completed online 7 days ahead of the billing date or a notice must be provided via email 7 days ahead of such billing date. If you cancel you will never be billed again. If you are not happy or 100% satisfied with your service from fitnessroutineapp.com for whatever reason, simply cancel at any time and request a refund for any unused part of the Online Personal Training Service in line with the following terms:
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Online PT Monthly Plan - As the majority of our services have been delivered upfront, we do not provide refunds on this monthly plan.
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Online PT 3-Month Plan - Our policy is that 90% of the service is considered provided when your subscription began, 95% of the service is provided from the date your subscription began to the end of the second (2) month, and 100% of the service is provided from the date your subscription began to the end of the third (3) month. This means a refund can only be issued in line with the above service provision.
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Online PT 6-Month Plan - 75% of the service is provided when your subscription began, and an additional 5% of the service is provided in each subsequent full month of your subscription. This means a refund can only be issued in line with the above service provision.
In order to request a refund, simply cancel your subscription online or via email and submit your request in writing to our Support Team at fitnessroutineapp@gmail.com. You will be refunded any unused part of the Online Personal Training Service in line with the above terms described herein.
1:1 PERSONAL TRAINING INITIAL CANCELLATION PERIOD:
I may cancel this Agreement for any reason within 3 business days of Fitness Routine’s performance of my first Fitness Service purchase under this agreement (“Initial Cancellation Period”). I may cancel this agreement by providing written notice of cancellation via email to fitnessroutineapp@gmail.com or by mail to Fitness Routine, 5018 Big Meadow Ln, Katy, Texas 77494 (“Notice Method”). If I cancel this Agreement during the Initial Cancellation Period, I will receive a refund of any payments I have made for Fitness Services not used under this Agreement. If within the Initial Cancellation Period, any personal training sessions are completed between Client and Company, the Company will be compensated accordingly at the current session rate of the plan that was purchased and that payment will be non-refundable. Any outstanding personal training session(s) will be reimbursed to the Client at the current session rate of the plan that was purchased. After the Initial Cancellation Period, the Company will not reimburse or process a refund of any kind and all sales are final, whether the service is being used or not. I agree that I will not be eligible for a refund of any kind after the Initial Cancellation Period and that after I cancel, I will never be billed again.
CANCELLATION OF 1:1 PERSONAL TRAINING FITNESS SERVICES AFTER INITIAL CANCELLATION PERIOD:
I may terminate this Agreement after my Initial Cancellation Period only as follows: For Fitness Services purchased on a monthly basis by Recurring Payments (auto-renewal), I may cancel online or by emailing fitnessroutineapp@gmail.com, in which case your subscription will end at the end of the current billing period. All cancellations must be completed online 7 days ahead of the billing date or a notice must be provided via email 7 days ahead of such billing date. For Fitness Services purchased other than by Recurring Payments, including by prepayment in full, I may cancel this Agreement only for the specific causes provided in the State Law Provision, which may include my death, disability, and/or relocation. Any amounts I have paid will be pro-rated to the effective cancellation date. If you cancel you will never be billed again. Should you decide to join again at any point, you may do so and resume where you left off and any program progress, tracking, or notes will be preserved for you.
ADDITIONAL REFUND REQUEST INFORMATION:
Should you require a refund of the unopened products such as supplements, equipment (belts, bands, etc.), apparel (shirts, hats, etc.) you may do so by returning the physical product to us in its unused original condition within 30 DAYS OF PURCHASE to the following address:
Fitness Routine c/o Returns Department 5018 Big Meadow Ln, Texas 77494
It is still important to realize that Fitness Routine cannot guarantee your results with any plan, however, we will provide a refund within the guidelines provided herein if you are not satisfied with your purchase. If you are ever unsatisfied with our service, you can email fitnessroutineapp@gmail.com and we'll be more than happy to help and make it right. If you have questions about the Company policies, contact us at fitnessroutineusa@gmail.com and we will be more than happy to answer any of your questions.
If you have questions about Fitness Routine, contact us online or send us an email. You can contact the Support Team at fitnessroutineapp@gmail.com and we will be more than happy to answer any of your questions!
Terms and Conditions Revised and Effective as of April 18, 2024